Omnichannel customer support platform — Freshworks chatbot with AI across 74K+ businesses
www.freshworks.comWhat do you think about Freshchat?
Freshchat is Freshworks' customer messaging platform part of Freshdesk Omni. Provides multi-channel customer engagement (chat, email, phone, social) with AI-powered chatbots. Core product is the support platform trusted by 74,000+ businesses. AI enhances routing and responses but the primary value is the omnichannel support infrastructure.
